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Privacy Policy

Privacy and Cookies Policy

Last updated: July 18, 2018


1. Privacy

ElectroGas Malta Ltd (EGM) is committed to respect your privacy and to comply with applicable data protection and privacy laws. is Privacy Policy (“Policy”) sets out the types of personal information we collect from you when you use our website, how we collect and process that information, who we share it with and certain rights you have in relation to that information. This Policy applies to the websites electrogas.com which is owned and operated by EGM.

“Personal data” means information relating to you or another identifiable individual.


Who is responsible for your personal data?

EGM is responsible for your personal data. EGM refers to Electrogas Malta Limited a private limited liability company registered under the laws of Malta, with company registration number C 60775 with its principal place of business at Electrogas Malta, Block D, ta’ Monita Residence, Piazza off St. Joseph Street, Marsascala MSK 1050.


Collection of your personal data

We may collect limited personal data your browser makes available to our website when you visit. This log information includes your Internet Protocol address, browser type, browser language, the date and time of your visit and one or more cookies that may uniquely identify your browser (for more information see the Cookies section below). We use this information to better understand users’ behavior to further improve our offerings as well as to prevent malicious use such as hacking and denial of service attacks.

In the unlikely event that we require you to provide additional personal data, we will inform you at that time about the types of information we collect, how we use it, who it is shared with and how long we will store it. We hope this will help you make an informed decision about sharing your personal information with us.

Whenever we collect personal information, we will use the personal information you provide only to fulfil the purpose for which we acquired the information. Your data will not be used for other purposes such as direct marketing unless we have notified you and, where legally required, we have your explicit consent.


Information you provide us with

When you interact with us, we do not normally ask for information but you may inadvertently give us personal details such as your name, email address, phone number, street address.


Positioning and Location data

Location-based services establish location through the use of satellite, mobile, Wi-Fi, Bluetooth Low Energy (“BLE”) or other network based positioning methods. These technologies may involve exchanging your location data and unique device and mobile, Wi-Fi, Bluetooth, or other network related identifiers with EGM. We do not use this information to identify you personally without your consent.


How long do we retain Personal Data?

We endeavour to only collect personal data that are necessary for the purposes for which they are collected, and to retain such data for no longer than is necessary for such purposes. The length of time personal data is retained, and criteria for determining that time, are dependent on the nature of the personal data and the purpose for which it was provided. For example, Curriculum Vitae sent to us will be kept for a maximum period of six months. Once your data is no longer required, we will permanently delete it in accordance with applicable law.


Do we share Personal Data?

We do not sell, lease, rent or otherwise disclose your personal data to third parties.


Mandatory disclosures

We may be obligated by mandatory law to disclose your personal data to certain authorities or other third parties, for example, to law enforcement agencies in the countries where we or third parties acting on our behalf operate. We may also disclose and otherwise process your personal data in accordance with applicable law to defend EGM’s legitimate interests, for example, in legal proceedings or in connection with governmental requests and filings.


What steps are taken to safeguard Personal Data?

Privacy and security are key considerations in the creation and delivery of our website. We have assigned specific responsibilities to address privacy and security related matters. We enforce our internal policies and guidelines through an appropriate selection of activities, including proactive and reactive risk management, security and privacy engineering, training and assessments. We take appropriate steps to address online security, physical security, risk of data loss and other such risks taking into consideration the risk represented by the processing and the nature of the data being protected. Also, we limit access to our data bases containing personal data to authorized persons having a justified need to access such information.



The external sites linked to from the ABB web sites are developed by people over whom ABB exercises no control. These other sites may place their own cookies on your computer, collect data or solicit personal information. Please refer to the privacy notice on each site for more information.


What are your rights?

You have a right to know what personal data we hold about you, and to access it. You have a right to have incomplete, incorrect, unnecessary or outdated personal data updated. You have the right to request that your personal data be erased, and to obtain a copy of your data in a machine-readable format. You have the right to object to or restrict processing in certain circumstances, such as where you believe the data is inaccurate or the processing activity is unlawful.

You have a right to unsubscribe from direct marketing messages and to request that we stop processing your personal data for direct marketing purposes or on other compelling legal grounds. However, if you opt-out from marketing and other communications from EGM, critical alerts may still be sent to you. If you are located in a European Union member state or within the European Economic Area, you have the right to lodge a complaint about our data collection and processing activities with the supervisory authority concerned.

You may exercise your rights by contacting us or by managing your account and choices through available profile management tools on your device and our services. In some cases, especially if you wish us to delete or stop processing your personal data, this may also mean that we may not be able to continue to provide the services to you. Applicable data protection law may provide certain restrictions on the extent to which these rights may be exercised. If a restriction applies, we will respond to your request with an explanation of what action will be taken, to the extent required under applicable data protection law.


2. Cookies

We use cookies on this website. A cookie is a text file sent by a web server to a web browser, and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We use cookies to improve the quality of our service and to better understand how people use our website. We do this by storing user preferences in cookies and by tracking user trends and patterns of how people navigate our sites. We use cookies to distinguish visitors from each other by assigning a random anonymous identifier to each visitor. We use this information to count visitors, gain insight into the popularity of our content and to learn how people use the site.

You can set your browser to refuse all cookies or to indicate when a cookie is being sent. Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookie by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.) This will, however, have a negative impact upon the usability of many websites, including this one.


How do we use Cookies and Web Beacons?

EGM uses cookies, web beacons and other similar technologies to operate and improve our websites.

Our domains may include third party elements that set cookies on behalf of a third party, for example relating to third party social network. Please visit our Cookie policy to find out more about how EGM uses cookies and how you can disable cookies by browser settings or otherwise.


Cookies specific to the EGM website

EGM’s website uses both “first party” cookies (cookies set by the EGM website) and “third party” cookies (cookies set by a third-party website that is providing a service for the EGM website). We use first party cookies for storing preferences, tracking user trends and patterns with the help of web statistics providers and for storing data needed throughout your visit on the site. The table below describes the web tracking cookies used by the ABB website.


Changes to this Policy

Please note this Privacy Policy will change from time to time. We expect most such changes to be minor, but there may be changes that are more significant. Where appropriate and possible we will notify you of such changes by email. Each version will be noted at the top of the page.


Contact us

If you want to provide comments or questions about our Privacy Policy, feel free to contact us at [email protected], or at the mailing address below.

ElectroGas Malta

ATTN: Legal

Block D,

Ta’ Monita, Piazza off St Joseph Street,

Marsaskala, MSK 1050, Malta